Returns

[Kinetic]

Hi,
I bought an AquaMedic Oceanlight (250watt hqi) pendant from you guys awhile back. It's the one with a 20K Aqualine A/B bulb and ballast. I opened the boxes to look, but never setup or even installed the bulb. Is it possible to return the item for a full refund? I'm actually traveling down to La Mirada in about 2 weeks, and can come to return to avoid shipping fees.

Reason for the return is I plainly changed my mind and would like to purchase the T5/MH combo instead. I want actinic supplement! =) Anyway, was wondering if I could do an return or exchange + difference without a restocking fee etc?

Thanks!!

 

[MarineDepot]

Hello Koden,

Thank you for your post, unfortunately due to the the length of time we are unable to take back the unit for a refund or an exchange. Please feel free to refer to our return policy page found here http://www.marinedepot.com/aquarium_marine_depot_help_return_information.asp?CartId= We are only able to take back items for an exchange or refund within the 30 days of purchase.

If you need further assistance please do not hesitate to contact us via email at customercare@marineDepot.com

Walter

Marine Depot Cusomer Service
www.MarineDepot.com
714.385.0080

 

[Kinetic]

ah ok, that's fine. i'll try to sell it locally then =)