I just got an order in from them and every thing is doing great. The only thing with them is that there sizes seem to be smaller then you might think. They ship over night and you will have your fish by 10:00 the next morning. If the fish dies in the first 15 days they will credit you the loss on your next order.
Wayne
I ordered from them. I liked the fish, good and healthy,. As for their credit policy; unless they changed it, you have to mail the fish back to them for credit. Also, don't forget that although they offer "free shipping", there is a 9.99 "processing fee" and a 17.99, "temporary fuel charge", and a $79 minimum of course.
yea, and don't count on them actually crediting you if they mess up, i've had them forget to put credits on my account twice. they sent too many fish in one bag once and all of them in that bag died. after dealing with their customer service i'll never be ordering from them again. i'd say if you can find what you want from live aquaria get it from them.
I've ordered twice with good results, but as others have said, you can pretty much forget credit for dead livestock, and the free shipping isn't.
I have also had inconsistent results with size. A 'small' raccoon butterfly came in 7" healthy and beautiful, several other fish came in undersized, and I got a fox face that looked like crap. That said, that raccoon died, and the fox face and undersized fish are doing well.
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