Stay away from Petware house

[mojo~]

I cannot believe I even have to write this. I have been in there now 3 different times to get a credit for some coral I have taken in there for Ben to sell on consignment sort of speak.

Today I went in there as I needed some sand. And well I asked aboutmy credit and no one knew anything about it. I Was getting frustrated and was going to leave And Mike stepped up and said I had a $25 credit and started talking to me like I was wrong for asking about. I told him he didnt need to talk down to me and I was told to never step foot in the store again. Actually I was told to get the F out of the store. And never to come back. I asked about the credit for the coral and I was told what coral, what credit.

This place is a real joke. I asked about getting me a tank and stand and was quoted $175 more than what I paid for it at premium. I know they have been helpful in the past but to be treated like this is beyond belief. I probably spend $10,000 a year in there. some years more or less.

Sorry for venting but I will not support the store anymore and ask the club members to do the same. All this over a $25 credit.

Its worth the drive to coral reef, I will say that.

Mojo~

 

[NyReefNoob]

i feel ya, done the same with one and have been to help them several times while they got paid to do it, and to be told them cant sell me something and only make $25 and made a comment about it to someone just to end up being told they dont want my business anymore

 

[mojo~]

I have never been treated like this by any business , ever. Simply amazing. Then it was my fault for wanting my credit. And not being pleased that I no one knew nothing about it. I am sure that just my business alone will cause them more grief than the $25 credit I lost. The coral sold for twice that. Oh well, win some lose some. I just would like to ask the rest of you to think twice about visiting such a place.

Thanks Mojo~

 

[smithppa]

You got my vote

 

[mojo~]

Awesome, THanks Bob. I wouldnt post this if I didnt feel strongly about it. Its not the first time that this sort of thing has happened but it will be the last.

 

[kevantheman35]

im done with them too. that Ben dick sold my a colony of zoos for 60$ when i got home and they opened i realized the whole colony had a fungus. they refused to take it back. All but like 10 of the 70 heads died in a week and spread the fungus to all my other zoos. They

 

[mojo~]

Sorry to hear.

 

[sliderbmb]

Bad Business

Bad Business

I know how you feel. My wife and I went in there to look at birds and saw the cats were roaming in the room. We brought it to the attention of Ben. He rudely told us he would appreciate it if we would stay out of there.
P.S. Just not very nice people.

 

[mojo~]

Its sad because its within walking distance from my house. just bad business.

 

[jkable]

The owner of that store is a real Jerk, the crazy looking old man. I refuse to do buisness there. It's not like I'm missing out on anything though. I agree DOWN WITH PETWAREHOUSE!!

 

[Gondore]

I must also agree that the owners of Petware House are far from friendly. The fact that any business owner would tell a customer to get the F out of his store for simply asking for the credit that he is due is totally unacceptable to me.

 

[Fireworm]

Thats crazy stuff man. Crazy stuff

 

[LornaS]

hmm had my druthers on them for a while now and actually had some issues with them. I have found in the past that their stuff sells for 2x the sale price of a place like Premium Aquatics. Made me think they were buying from PA and then grossing it up by 100% and selling it, just an unrealistic markup is my opinion. I have no trouble with not purchasing anything there unless it is an emergency.......in which case I am sure I could be served by either Coral Reef or evey The Pet Store.

 

[iggygrl76]

Ive stopped buying livestock and corals there. I only get other things there if they are my last and only choice and I cant wait for mail order.

2 fish ive received from there had ich that you couldnt see until you got them under the brighter lights of my aquarium, I am suspecting that the flat worm infestation I got may have come from a piece of coral I got from them and not necessarily from algae i bought online (though still not sure about that)

Im really honked off that they charge $32 for flatworm exit and premier out of indy charges less than $17 even with shipping most the time its just cheaper for me to order from indy. If I want corals or fish I will go over to the reef or check out broadway.

 

[kevantheman35]

yea there meds are way marked up. they charged me like 25$ or something for the aptasia x, which ben said was the only kind that worked. They grow back in about 3 days

 

[kevantheman35]

oh i forgot to mension. I saw the petco on coliseum has saltwater now also. There was about 3 or 4 clowns just laying of the bottom of the tanks half dead when i went in

 

[xXch0dyXx]

that sux mojo, you spend more money than anybody I know on reef supplies. You would be the last customer i would try to screw over. esp them knowing how big you are with the club activity. Oh well, when i eventually sell the 90 to buy another reef tank your size, ill just come talk to you to find the deal

 

[Fireworm]

<a href=showthread.php?s=&postid=15506310#post15506310 target=_blank>Originally posted</a> by kevantheman35
oh i forgot to mension. I saw the petco on coliseum has saltwater now also. There was about 3 or 4 clowns just laying of the bottom of the tanks half dead when i went in

if that is the store by dicks and the old Kmart, they have sold salt for a while. My first clown came from there. I bought one from there, and one from PW on the same day for my first 2 fish. The wife picked out the cheap one from petco, and I told her that it would be dead within two weeks. 2 days later, I had to eat my words, as the expensive one from PW died.

 

[mojo~]

np, i am sure I can point you in the right direction.

 

[Adkins.its]

I have also shared multiple bad experiences there. I really do hate to bash, its just not in good nature, but Mike is a d!ck 97% of the time that I go in there. Ive actually never had any problem with Ben, surprisingly. The prices are very high as well. They are not even good about selling you something that you don't need, like most big box stores will! lol. I was asking the other ben (long haired) about something for my BC14 and Mike just blurted out with a laugh and said that I shouldnt even be trying to keep sps in a "dreamer tank" and that there was no point on dosing calcium on a tank that small.