tunze osmolator problem

[Ti]

Just installed it and it won'twork.
The alarm keeps going off and it keps telling me water too high.
Is the opitcal probe suposed to light up?
Mine doesn;'t

 

[TCU Reefer]

The optical sensor does not light up.

How did you mount the float switch?

 

[Ti]

I did the dual mount on 2 seperate brrackts.
I played with the float switch moving it up and down and it does nothing

 

[jsmith0193]

Is it possible you have the float switch mounted upside down?

 

[Ti]

nope, float swtich is mouted according to the manual.
The too high light stays on and te to low light blinks.
I'm hoping it';s not broken.

 

[BreadmanMike]

Try soaking the optical sensor in vinegar overnight. It could be dirty. Just be sure not to use any brushes on it. You don't want to scratch it.

 

[-=DieselDave=-]

TI do you have any magnets near the float switch?

 

[rvitko]

It is still possible the float is upside down, the blinking lights indicate a signal conflict (too high and too low). The only causes I can think of are a magnetic field near the float or the float is upside down. The float can be reversed by removing the c clip on the post and inverting the float.

 

[Ti]

I'll try that today.
I have a hagen powerhead near it, could that be the cause?

 

[rvitko]

Yes, if moving the float does nothing than the magnetic field is probably activating the switch.

 

[Ti]

I lifted the float away from the tank and still the same.

 

[rvitko]

Is this a new unit or a used one? Have you tried running the system away from the tank just to test it? I am very puzzled because the osmolator gets several tests before it is shipped, the sensors are tested before installation, the board is tested on an oscilliscope, I have a hard time understanding how a new unit could have this problem.

 

[Ti]

It's a used unit, I'll try to run it in a bucket away from the tank tonight when I get home.

 

[Ti]

just tried it away from the tank. same deal.
Broken sensors?

 

[rvitko]

It could be, if you want to send it in I can take a look at it, be sure to include all contact info.

Tunze USA
1304 Monica St
Austin TX 78758

 

[Ti]

Thanks Roger, I'll send it in this week.