Always be cautious........

IMHO I don't think one accident makes that person an inexperience reefer. I don't know the owner personally but you really came off wrong. I don't know how long you've been in the business or your specialty but you might want to look at the whole situation. I know Harvard personally and he is pretty on point with his tank.

At the same time you said you took over the store when things weren't running great so that saying you know you inherited a problem. Maybe if the former owner was in the same situation the matter might've or might not have been handled the same. From being on the outside, if you think Harvard is bashing RR then he is in a long line because former employees are saying the same thing but not on the forum. I only know what is said to my face.

I think you might wanna see who's got your back and who doesn't because everything is not everything.

Hopefully his tank will recover and I along with other reefers will assist if he would allow us too.
 
You have heard my side and his you all can chose to believe either makes no diffwrence to me. I dont blame him for trying to defend his store. I have almost 2k posts on this site helping ang giving back to the community he has 2 that he only has because I called his store out amd told what happened to me. Feel free to read back through all of mine and see if I have ever had anything bad to say about him prior or anyone else that wasnt true.

+1 Anthony is a stand up guy always willing to help me AND my son.

Rob
 
This is crazy. Anthony's first post and actually several after that didn't even mention the store, it was only actually after which store was being questioned. And frankly I feel that if this was a mistake made by the LFS then yes everyone has the right to know in order to possibly prevent such things from happening. Also, I really don't think his intentions were to ruin your business, I've dealt with Anthony a few times about several things and he has always taken the time to help me in anyway he could. Idk, I've shopped at RR when I first got into the hobby and I have never myself had a problem with anything, except maybe some water once but that may have been a number of other things. Point is, I really think he made this post not to be malicious towards your store but to simply just help others. Anthony man, I know your tank will recover and I honestly believe what you say to be the truth, and I really do not believe had you known the buckets were contaminated that you would have even humored the idea of using them. Good luck man.
 
I just can't see why Anthony would come on here after what transpired and say all this if there was help offered. What kind of sense would it make to do that if help was really offered? He said he loved the place so why would he do that? The fact is, those jugs really did smell like Pine sol so even IF he did know that it was cleaned with this prior to buying them(which I have a hard time believing he did) with the amount of high dollar stuff he had/has in that tank there is no way I could see him doing it. And even if he did know it is still the staff who sold them.
 
The store owner is wanting to make it right, directly or indirectly through charity donation. Personally, he sounds like a caring person/dad. Lessons have been learned.

Mr. Harvard has been a great guy to talk to.

The ex-store manager have been very nice to me over the six plus years I've been buying from him, through different stores. He had never caused me any customer service problem. With him, started as a cheap windows gawker for years, up to years later, dropping $600 in corals purchase in one visit.

After the fourth visits, I did mention about expired test kits on the retail shelf and they were removed when I came back on the next visit.

Life is not perfect. If I demands perfection, I would never have left the nest. IMHO, my life stocks should never weight more than someone's livelihood/chances to feed their family.

Is it really necessary to jump in with 3rd party guesses and throw more rocks? TBRC is the fourth reef clubs I've associated with, a lot of rock throwers around here than in other clubs with all the bashings around here over the years. So it doesn't make sense to keep stabbing yourself in the foot.

If JR is not able to complete the transformations, the St. Pete area is going back to the 70's again = potential loss in the future for St. Pete & surrounding reefers.

And yes, I'm cautious at least half of the time. I cough up ~$250 years ago to buy my own RO/DI unit, containers even when I was owning a 25G nano. After years in the hobby, I've owned over 3 RO/DI units. I owned an RO/DI unit even when I was a poor college student, making $2.15 an hour plus tips, barely sleeping in the weekends to work. RO/DI can be good investment for your fish/corals and family through available RO water to drink or cook from.
 
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With all of that money you spent one would think you'd be smart enough to invest in an RO/DI unit. That way you can't try and blame someone or something else for your tank failures. For all we know you could have accidentally dumped a bottle of an unknown substance in your tank by accident and felt embarassed by it so you knew this would be an easy way to try and blame someone else even if the buckets had been used for something else. This may or may not have killed everything. Sounds to me like this is a fairly decent store with an owner who offered to make things right. If I were the owner I'd take you to court to recoup business and money lost. All for a cost of ones tank crashing for a bucket that may or may not have been the cause or your own tank crashing. And if you think that can't happen do a little research. You would have been much better off not putting the stores name out there. At the end of the day it's your tank and you should know exactly what you are putting into it. If money is not an issue then you should also invest in the proper equipment to run your tank, like an RO/DI unit. You could have also just as easily tested the water yourself for everything (ammonia) especially knowing this wasn't your own water before putting it in your tank.
 
If he dumped something in his tank and killed all of his sps. What would be tho reason for him posting all of this? Lol nobody would have to know. He coulda just kept to himself. This threads name is what it is. Be cautious.
 
With all of that money you spent one would think you'd be smart enough to invest in an RO/DI unit. That way you can't try and blame someone or something else for your tank failures. For all we know you could have accidentally dumped a bottle of an unknown substance in your tank by accident and felt embarassed by it so you knew this would be an easy way to try and blame someone else even if the buckets had been used for something else. This may or may not have killed everything. Sounds to me like this is a fairly decent store with an owner who offered to make things right. If I were the owner I'd take you to court to recoup business and money lost. All for a cost of ones tank crashing for a bucket that may or may not have been the cause or your own tank crashing. And if you think that can't happen do a little research. You would have been much better off not putting the stores name out there. At the end of the day it's your tank and you should know exactly what you are putting into it. If money is not an issue then you should also invest in the proper equipment to run your tank, like an RO/DI unit. You could have also just as easily tested the water yourself for everything (ammonia) especially knowing this wasn't your own water before putting it in your tank.

I guess your God and knows all.....really Dude....
 
With all of that money you spent one would think you'd be smart enough to invest in an RO/DI unit. That way you can't try and blame someone or something else for your tank failures. For all we know you could have accidentally dumped a bottle of an unknown substance in your tank by accident and felt embarassed by it so you knew this would be an easy way to try and blame someone else even if the buckets had been used for something else. This may or may not have killed everything. Sounds to me like this is a fairly decent store with an owner who offered to make things right. If I were the owner I'd take you to court to recoup business and money lost. All for a cost of ones tank crashing for a bucket that may or may not have been the cause or your own tank crashing. And if you think that can't happen do a little research. You would have been much better off not putting the stores name out there. At the end of the day it's your tank and you should know exactly what you are putting into it. If money is not an issue then you should also invest in the proper equipment to run your tank, like an RO/DI unit. You could have also just as easily tested the water yourself for everything (ammonia) especially knowing this wasn't your own water before putting it in your tank.

Thank you for your input sir.
 
I honestly think this thread is being blown out of what it was made for...

I never have met Harvard nor have I ever shopped at RR cause its outta my way from where I live so I'm totally neutral on this....

Harvard went about it the right way in the original post he was just warning others to always check things yourself and explaining his story and he left the store name out of it ... its good to know of problems like these just so we all know to always check things first. A good reminder for other reefers

I hope the best for both of you Mr Harvard and RR

remember people even if Harvard was right it was just jugs that were the problem not bad fish or corals just a jug so it could have happened to anyone of us at any store ... shouldn't cause people to boycott a business .... hope all gets worked out for both sides
 
Sorry to hear about your tank, especially when something like this is the cause. I think at this point all you can do is move on and accept his offer to help you rebuild. Obviously, the desirable thing would be for this to never have happened. What's the next best option for you? I think you have to swallow your pride and accept his offer to help. Don't get me wrong, I think that you making this public may be what inspired him to "do the right thing". It's still in your best interest to accept anything he's offering you though. Work out on paper what you feel you lost and come up with a plan for him to help you out. Obviously he can't give you full retail for everything you've lost, but maybe you 2 can get together and come to some sort of agreement that makes you both satisfied. I know you want to stand your ground because you feel you're right on this but you don't lose any ground by working with him. It only serves to demonstrate that you are being reasonable. Digging your feet in and "not wanting anything from him" doesn't help you out at all. "Cut off your nose to spite your face" type of deal. Anyway, good luck whatever you decide to do. This really sucks.
 
Hey Harvard, did you possibly overdose on Kalk or your bta get sucked into the power head and cause a spike in the ammonia in the tank?
Sorry for your loss but I am sure Jr will do anything to help out. Most lfs are always there to help out a hobbyist especially in times like this.
 
In the end....it's your money, your tank and your responsibility to make sound decisions. The goodwill of your tank is your responsibility. Reef keeping is a risky hobby no matter how you twist it. Risky on the wallet, risky business, risky for the animals. To me, eliminating as many possible failure points is key motivation for many things we do. One of them, in this case, would have been an RO/DI and some salt. I know no one likes to take the full brunt of the blame when something goes wrong and what happened to your tank is very, very unfortunate. In the end, it was you who didn't use his own buckets, his own newly mixed saltwater and it was you who used the LFS's water and buckets. Therefore, it is your fault. That's just the long and short of it and it comes off harsh. This hobby is full of lessons by hard knocks and they don't get much harder than that. Sorry about your tank and I hope you and everyone else that reads this thread learns something. I know next time I use an unfamiliar container or some salt water I didn't mix, I'll be more careful. For that, I appreciate your post.
 
I do agree an RODI unit is one of the best things for any saltwater hobbyist to have, I agree with that 100% but if everyone had an RODI then the lfs wouldn't sell RODI. So with that being said yes, it is the individuals responsibility to be cautious to what they put in their tank and I think that goes to some extent i.e additives, supplements etc but when it comes to something like RO/DI unit those without RODI units put all of their trust in their hands because fact is they are selling a product that is suppose to be safe without questions asked and therefore also the jugs that are sold along side that.
 
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