Thanks for the kind words guys. It's very much appreciated! Marco and I are both longtime hobbyist's and as hobbyists, we know how important service and support is. My theory has always been, do or die for the customers because without them we would starve. It's a philosophy I've held with my computer manufacturing business and it's the same model we honor with RE's support and service.
Obviously I am somewhat biased but I was a Royal Exclusiv user long before I got directly involved with Royal Exclusiv. For what it's worth, I paid for all my equipment and made those acquisitions before I took a role with RE. I have a pair of RD3 230's (one for my return and one for my closed loop) on my main display and make no mistake, there isn't a snowballs chance in hell I'd run them if I didn't have 1000% confidence in them regardless of my role with the company. The RD3 230's replaced Superdart Golds on my main system. I've been running them since they were first released a couple years ago and they haven't skipped a beat. My main tank been up and running at this house since 1997 and has tens of thousands in livestock alone. I don't take chances when it comes to my tank and don't cut corners when it comes to my equipment. I've never had a catastrophic failure as a result of my equipment but as I said, I don't cut corners and I only use what I honestly feel is the best whether it's my pumps, lights, calcium reactors, skimmers etc. I also have a Supermarin 250 skimmer with an RD3 50 on it which I've had since that model skimmer was released with the RD3's and it too has proven to be a terrific skimmer and the pump has been a work horse. On my 100 gallon tank, I run an RD3 80. Aside from their quality, noise and heat transfer were considerations for me. These pumps are the quietest pumps I have ever run or installed. They are also the coolest running pumps I've ever used.
I'm a pretty honest person and really try to be open minded. I often recommend products that aren't Royal Exclusiv branded whether it's Fluval SP series pumps, Reeflo, Iwaki, Life Reef Skimmers, ATB or what ever. Different strokes for different folks. Obviously cost is always a consideration when it comes to anything in this hobby so I have to bare that in mind when helping others make decisions or when I am spec'ing in an equipment list for an install. I do a fair amount of custom installs and its pretty rare that the customer are prepared to spend that kind of money. Especially when people that are new to the hobby make new tank decisions based on cost and you are bidding against other companies. As such, I get my hands on all kinds of equipment though I'd never recommend anything I don't have confidence in. That said, it's hard to fault the RD3's. As for the pressure impellers or pressure rated RD3's, that is still a work in progress. I wish we had an ETA but Klaus has been pretty tight lipped on it and we can only wait patiently..