MikeC120
New member
I have a reeflo Dart 3600gph but it is turned down with a ball valve, you should be able to see it in the video otherwise I think my fish would have a hard time swimming lol
Flowwolf v2.0 flow diverter
- Thread starter Aquatron
- Start date
I have a reeflo Dart 3600gph but it is turned down with a ball valve, you should be able to see it in the video otherwise I think my fish would have a hard time swimming lol
SPotter
Active member
Well Monday has come and gone and no promised packaged arrived. Just sent Lucas an email saying that I have lost all faith in his company and product. Really sad.
I know it's frustrating but he did mention to me that they've been having some issues with customs holding up their shipments.
Admiral Akbar
New member
Lucas has made every excuse under the sun why our products that we ordered in June have still not arrived, we are now fighting for the last two months for a refund. Again all sorts of excuses.
Just ask why premium aquatics dropped them or fish no chips in uk or reefgreentech in France the list of retailers that have lawsuit and police reports are long.
Just ask why premium aquatics dropped them or fish no chips in uk or reefgreentech in France the list of retailers that have lawsuit and police reports are long.
Aquatron
Refugium pat.#D414,242
Thank you Mike for the great video! Please keep us updated as you are the only one with theirs working V3 I contacted Lucas over the weekend and will be shipping mine back and upgrading since the V2 is a flop and can't be trusted.
I understand everyone's frustration I am in the same boat for sure I drilled six holes in the top of my $ 3,000.00 tank, plumbed my whole system around the Flowwolf and am afraid to start it up because I know its not going to work. For me I am to far not to give him a chance to make it right so I will just wait and maybe get lucky.
I am from the old school of hobbiest where if a vender put out a non tested product they were not around long. Today I see venders in our hobby doing it all the time with aquarium products but because they are now from all over the world this is what happens.
Wish everyone the best with your Flowwolf dealing's
:beer:
I contacted Lucas over the weekend and will be shipping mine back and upgrading since the V2 is a flop and can't be trusted. I understand everyone's frustration I am in the same boat for sure
I drilled six holes in the top of my $ 3,000.00 tank, plumbed my whole system around the Flowwolf and am afraid to start it up because I know its not going to work. For me I am to far not to give him a chance to make it right so I will just wait and maybe get lucky. I am from the old school of hobbiest where if a vender put out a non tested product they were not around long. Today I see venders in our hobby doing it all the time with aquarium products but because they are now from all over the world this is what happens.
Wish everyone the best with your Flowwolf dealing's
:beer:
MikeC120
New member
Thanks Steve
I have 2 holes in the bottom,2 in the back and 2 that go over the top in the back my build thread is here
http://www.reefcentral.com/forums/showthread.php?t=2450832
SPotter
Active member
That is a load of ####### from his part. UK is in the EU and hence there is no customs issue. I get things from China faster!!!![/QUOTE]
Sorry forgot you were in the UK.
Well after a few emails it turns out my delivery was messed up:angryfire::angryfire:
[QUOTEAccording to this the pickup day is today. Just to let you know I took the day off from work to be at home to receive the parcel in accordance with your email of the 19th. We all have commitments to honour and timetables are vital to us all. Can you now advise when am I receiving the item as I have to arrange my schedule accordingly][/QUOTE]
Admiral Akbar
New member
Lucas is full of s**t
They did the same to us.
Saying that the courierr messed up and lost our order. I can tell you it was not only one item but several Flowwolf etc. reactors, pumps.
Then they said that they make new ones. Then problems with suppliers, all sort of excuses.
Ok you can be unlucky once, twice, 3times.
But the rate of excuses from derKroon in beyond what is normal.
It seams like derKroon like to blame everyone but themselves
They are simply thief and liers.
They did the same to us.
Saying that the courierr messed up and lost our order. I can tell you it was not only one item but several Flowwolf etc. reactors, pumps.
Then they said that they make new ones. Then problems with suppliers, all sort of excuses.
Ok you can be unlucky once, twice, 3times.
But the rate of excuses from derKroon in beyond what is normal.
It seams like derKroon like to blame everyone but themselves
They are simply thief and liers.
SPotter
Active member
Admiral Akbar
New member
Yes we do
During this entire time,
We have not been able to talk to anyone at derKroon
They gave us two phone numbers,
A phony baloney uk number that is not in use and a Spanish number that only rings and rings and no one ever answers. Probably called them over 100times
Then when they reply via email and I ask for phone numbers. They never answer and send us on wild goose chase.
The likes of derKroon need to be stopped,
They ruin our industry as a whole.
During this entire time,
We have not been able to talk to anyone at derKroon
They gave us two phone numbers,
A phony baloney uk number that is not in use and a Spanish number that only rings and rings and no one ever answers. Probably called them over 100times
Then when they reply via email and I ask for phone numbers. They never answer and send us on wild goose chase.
The likes of derKroon need to be stopped,
They ruin our industry as a whole.
Admiral Akbar
New member
Exactly
We gave derKroon many chances to rectify and send products but were met with excuse after excuse.
We have now filled a police report for fraud and in talks with lawyers.
I understand that some might not believe us
But the people in the UK
CALL Ian at fish no chips and ask why he has stopped carrying derKroon
People in USA
Look at premium aquatics website and search derKroon they also have stopped carrying derKroon. So why do we all stop?
Because there is something wrong with derKroon
And that is they take your money and do not give you, your product or when asking for refund they don't give your money back!
Look at derKroons Facebook site there is poor a costumer that is openly asking for a refund or his products but no reply from Lucas!
I know a online forum is a shitty place to air dirty laundry
But we have to make people aware of crooks.
We gave derKroon many chances to rectify and send products but were met with excuse after excuse.
We have now filled a police report for fraud and in talks with lawyers.
I understand that some might not believe us
But the people in the UK
CALL Ian at fish no chips and ask why he has stopped carrying derKroon
People in USA
Look at premium aquatics website and search derKroon they also have stopped carrying derKroon. So why do we all stop?
Because there is something wrong with derKroon
And that is they take your money and do not give you, your product or when asking for refund they don't give your money back!
Look at derKroons Facebook site there is poor a costumer that is openly asking for a refund or his products but no reply from Lucas!
I know a online forum is a shitty place to air dirty laundry
But we have to make people aware of crooks.
Last edited:
MikeC120
New member
Admiral Akbar
Thank you for coming on hear with your first 5 post, to as you say air your dirty laundry and to be honest it sounds like you may be a ex partner or a disgruntle ex employee?
But so far Derkroon and Lucas has done rite by me.
I had a problem with the first pump and they replaced it with the new upgraded version and so far it it working wonderful.
Here in the US I know the customs problems are real because the boxes come with customs written all over them and the packing slips are ripped open and usually contain no paper work?
For people who have reef tanks and ordered from them don't give up hope you can check my build thread and see my set up at least you know I have one.:beer:
Thank you for coming on hear with your first 5 post, to as you say air your dirty laundry and to be honest it sounds like you may be a ex partner or a disgruntle ex employee?
But so far Derkroon and Lucas has done rite by me.
I had a problem with the first pump and they replaced it with the new upgraded version and so far it it working wonderful.
Here in the US I know the customs problems are real because the boxes come with customs written all over them and the packing slips are ripped open and usually contain no paper work?
For people who have reef tanks and ordered from them don't give up hope you can check my build thread and see my set up at least you know I have one.:beer:
Admiral Akbar
New member
Mike C
Just check with premium aquatics.
Well like I said some won't believe us.
But at least some will take the warning and be careful with orders
Pay via PayPal as you have 45 days to make a claim and do make a claim if you don't get products.
Just check with premium aquatics.
Well like I said some won't believe us.
But at least some will take the warning and be careful with orders
Pay via PayPal as you have 45 days to make a claim and do make a claim if you don't get products.
SPotter
Active member
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