ghstrider's custom 150 build thread
- Thread starter ghstrider
- Start date
ghstrider
New member
Heres "Batman" eating Roggers Food... it took about 4 weeks of training but its now a reality! Oh and his sidekick "Robin" (the Magnificent Foxface) following close behind...
<iframe width="425" height="349" src="http://www.youtube.com/embed/FJGNlGd1cck" frameborder="0" allowfullscreen></iframe>
<iframe width="425" height="349" src="http://www.youtube.com/embed/FJGNlGd1cck" frameborder="0" allowfullscreen></iframe>
Rogger Castells
New member
looks very nice!!!
ghstrider
New member
Jorge- Its like a reddish turf like algae... Id like to get rid of it BUT my fish love eating it!
Rogger- Thanks man! I made some adjustments on my lights (cranked full blast now during day setting) to see if my corals perk up. I checked the par and at about 80% the corals were getting 150-300 par on avg in the mid level of the tank. Problem was i mounted my leds too high (15" above water or so). Lets see if it improves.
Rogger- Thanks man! I made some adjustments on my lights (cranked full blast now during day setting) to see if my corals perk up. I checked the par and at about 80% the corals were getting 150-300 par on avg in the mid level of the tank. Problem was i mounted my leds too high (15" above water or so). Lets see if it improves.
ghstrider
New member
Well, I have to vent and figure this is the perfect place...
First off I want to say that I think my apex controller is probably the best controller for the money considering all it can do for the price. I feel their technical support (Eugene in particular) does an excellent job walking you thru any issues and is very willing to help. THAT SAID, their customer support (particularly their warranty and repair service) is terrible at accomodating their customers. I reported to them that one of my modules was not working properly and after some troubleshooting they agreed. Since this module controls my pumps and lights, I cant just send it away for 1-2 weeks so I asked them for help. They agreed to send me a loaner in the next few weeks so that I can run my system while they fix my module....but when I called back 3 weeks later they didnt know what I was talking about! I was told there was nothing they could do and that I would just have to send my unit in for repair even though it powered my pumps and lights. I requested to speak with Curt, supervisor, and he never even called me back days later.
Fast forward a few days, I spoke to eisaiasjr and he has a spare he can lend me so I may have resolved my issue. This is NOT the first time Neptune leaves me hanging (last time they agreed to ship 2 day air and I got it 5 days later ups ground with an oops we r sorry o well). I truly wish there was a better company out there that actually gave a crap about its customers.
First off I want to say that I think my apex controller is probably the best controller for the money considering all it can do for the price. I feel their technical support (Eugene in particular) does an excellent job walking you thru any issues and is very willing to help. THAT SAID, their customer support (particularly their warranty and repair service) is terrible at accomodating their customers. I reported to them that one of my modules was not working properly and after some troubleshooting they agreed. Since this module controls my pumps and lights, I cant just send it away for 1-2 weeks so I asked them for help. They agreed to send me a loaner in the next few weeks so that I can run my system while they fix my module....but when I called back 3 weeks later they didnt know what I was talking about! I was told there was nothing they could do and that I would just have to send my unit in for repair even though it powered my pumps and lights. I requested to speak with Curt, supervisor, and he never even called me back days later.
Fast forward a few days, I spoke to eisaiasjr and he has a spare he can lend me so I may have resolved my issue. This is NOT the first time Neptune leaves me hanging (last time they agreed to ship 2 day air and I got it 5 days later ups ground with an oops we r sorry o well). I truly wish there was a better company out there that actually gave a crap about its customers.
gasman059
The OG mad scientist
profilux CS especially progressive reef in particular IMHO is the best when dealing with customers.
I don't know if i got lucky or what but when dealing with them I was always impressed..
BTW the worst possible service in controllers is Aquatronica but since i run one for over 5 years i already know all their problems and between friends they are easy to deal with.
On a side not great little tang.
I don't know if i got lucky or what but when dealing with them I was always impressed..
BTW the worst possible service in controllers is Aquatronica but since i run one for over 5 years i already know all their problems and between friends they are easy to deal with.
On a side not great little tang.
nivram
New member
You've got some nice fish. That moorish idol is awesome. Makes me want to get a bigger tank :spin2: I really hope Neptune Systems comes thru for you. Like you said they have an awesome product. I noticed today my Apex isn't logging data. I hope the firmware update corrects that.
