During conversation with Pat two weeks ago, in which he said he would reinstate the warranty if I bring the tank to NJ -- has to be on the pallet I received it on -- for him to reinstall bracing (this time using Starphire glass as I had originally requested, but had been talked out of by Chris) for $1800, he mentioned at end of call that he will "make it his life's mission" (if I recall the phrase he used correctly) to go after anyone that harms the company's reputation. (That was in response to me having told Chris the day before that I was thoroughly ****ed off at their lack of willingness to help resolve situation and intended to share my information.)