So, this has been discontinued or out of stock. Scott from Aquarium Specialty called me to let me know he couldn’t get it from his supplier. I should have guessed that might be the case since I couldn’t find that rock in stock or offered anywhere else.
He offered a refund, credit towards other rock or, as an alternative, he said he had a bunch of mixed rock…some used, some new and he could put a package of 50 lbs together for me. I opted to go with the mixed rock package.
Scott was great to deal with and really went above and beyond in his customer service. He said he hand picked each rock and is shipping it in 2 boxes to minimize breakage. Very impressed with how he handled the situation and would highly recommend buying from him.