How to go about "repairing" tunze

[gasman059]

One of my 6100 after proper cleaning and changing the hydroprop seems to put significanly less output than my other 3.

I hooked it directly w/o 7095 and increased the flow to max w/o any success. Is this a typical scenario?

If so would you please provide some recomendations and or instructions on how to go about sending the unit for repair, perhaps the driver is bad??

THX in advance.

 

[rvitko]

Is it possible the potentiometer on the driver was turned down or the 6100 is actually a 6000 (same motor and driver but smaller transformer).

 

[gasman059]

Roger the knob that controls the speed was turned up and down to the max w/o any significant improvement.
Should i just ship the unit to you for checkup?

If so would u please give me an address to go about getting this done, TYVM

 

[rvitko]

And you are sure both pumps have the same transformers? There was a smaller model- 6000, everything is identical except it had a smaller 11V transformer and the flow was roughly half. Unfortunately, while you can send it in, there is likely very little that can be done, the major electrical parts are no longer available, the only option is a new 6105 if it is an electrical problem and a mechanical problem would generally result in an alarm unless a wrong propeller from say a 6060 was used.

 

[gasman059]

Is the correct prop-- 6100.120 . All of the drivers are 7240.27
ph--6100.10
driver---7240.27

Can I upgrade the driver?

The PH did have alarm it was cleaned and new prop placed the one specific for the 6100.

 

[rvitko]

That is the correct prop, the 7240.270 was the last version of driver we made, new pumps do not have an external driver. The transformer, the hockey puck, is what you need to look at, if it is physically smaller than your other, model 7210.202, this would explain why it has less flow, these are no longer made or available so the used forum would be the place to look, the bigger transformer is 7410.602, 6200.800 is also an acceptable equivalent.

 

[gasman059]

ty Ill be on the search

BTW of note is the following the "hockey puck" on this particular one gets extremely hot after 20 mins of use and alarm goes on and off. The pump its self works fine with any other "hockey puck"

So that being said the solution is another hockey puck but none is made, Correct? So my undertsanding is I'm out of luck??
If none is found on the forums the powerhead is useless???

Please advise and again thx for your customer service.

 

[rvitko]

In the case you describe, the driver has a short, 7240.270, as a result it is drawing a couple hundred watts and the transformer is overheating, the transformer may still be OK, if it was not in this condition for an extended time. Depending on why the driver has a short and whether or not the motor is still OK, it may still be repairable.

Send it in-

Tunze USA
305 Victor St
Austin, TX 78753

 

[gasman059]

ok so send the whole thing
Il put in the mail ASAP thx