i have the iphone, and have used the droid, it seems to me that apple is just all around more user friendly when it comes to all the settings and apps. everyone always complains about att service being terrible. thats not the case either, very varily do i not have service somewhere. but im sure if i had the droid and used it on a regular basis i would think it was pretty easy as well. its more of a loyalty thing than a product thing. i think once you have apple you dont really ever go back. theyve been super cool with me, the phone just stopped working one day, not under warranty and still replaced even though they said it had water damage, not sure at all why there would have been they still replaced it.