My gripe with Verizon (and I've been a customer for 4 years now), is they have a bad habit of paralyzing their devices.
For example, my previous VX8100 phone had a built in MP3 player...even controls on the front of the phone for it.
Verizon disabled it via software.
My current Blackberry, 8703e is no better. This thing has a GPS chip in it. This exact same phone with Sprint or AT&T would allow me to get turn by turn directions in the phone.
Verizon disables the GPS chip except for 911 calls.
I can't use my BB as a modem..unless I buy a tether cord and pay and extra service fee per month. Here's some irony....I purchase an unlimited data usage plan. Oh but if I want to use it as a modem (pronounced "data"), that doesn't count and I have to pay them more. And the stupid tether cord?? My previous phone (that LG) I was able to hack into it and use it as a modem via Bluetooth. But this state of the art Blackberry...nope.
So again....They do have great coverage...I still drop calls. But for me...I plan on pulling up stakes when I can and going to either AT&T or Sprint. With Sprint, you get a truly enabled device.
Heck...if the darn iPhone supported Blackberry corporate email, I'd pay the early termination fee and be one of the idiots standing in line right now for it.