PA Emergency

[Aquariust]

Jason,

Just got an email with an invoice of something I did not order. $294 worth! A 400W E ballast and 10KK ushio, with 2nd day air.

Please do not ship it out! I don't want it!

We need to quickly get to the bottom of this,

Thanks,

John

 

[jasonfrey]

Hi John,

We had a new order with customer with the same name, and shipping sent to your address, so just refuse the package and it will come back to us. Your card wasn't charged for it.

Sorry about the problem,

jason

 

[Aquariust]

That's fine Jason, as long as my cc wasn't charged.

I will refuse the package from fed ex.

Good day!

 

[Aquariust]

Jason, it's happened again...

I replied to the email: sales@premiumaquatics.com