Pacific Sun Kore 5th dosing Fan Club

[wcharon]

I will like to know if any of you are using the Optic as main ATO instead of the floats and how is it working for you. Also in which version you at??

In my experience I have been using the floats and it works great but now I started using Kalk thru my ATO and I needed something more steady with less fluctuations. Configured the Optic as main and had problems with it. I am in version 1.4g and tried the new 1.6b but same issue with both versions.

Thanks in advance...

 

[itz frank]

Welcome to the wonderful world of the Kore 5th doser. Don't worry, you'll be told it's your BT. Or you programmed it wrong and that the doser can never be faulty.

I got tired of futzing with it so I pulled it and bought a CA reactor. No more sudden large doses of Alk or Ca. Watch your dosing containers and note how much it drops. Take notice if it looks lower than it should be. There is no logging so you don't know if it dosed more often than it is supposed to.


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Yea. No thank you. I unplugged it and it won't be set back up.

This thing is a nightmare. I've caught it doing this twice. This time, it was a gallon of alk and calc combined at the same time.

Luckily, tank precipitated and I didn't lose anything.

But this thing is an unstable pos.


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[Przemek_PacSun]

I just walked in on my doser dosing calc and alk at the same time.

I manually told the doser to dose about 30 minutes prior with no response.


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Which version of firmware and software are you using? If PC - can you send us your .mbf file?
Can you post screenshot from refreshed tab showing daily doses and schedule?
Doser log dosed liquids in daily activities window(first tab).

 

[itz frank]

It's 1.4g I believe on the firmware. I can't update the firmware because the software doesn't have an update firmware button anywhere. Not even in service tab like I've seen.

I'm on a mac. I set the mac right next to the doser when I connect.


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[Przemek_PacSun]

I will like to know if any of you are using the Optic as main ATO instead of the floats and how is it working for you. Also in which version you at??

In my experience I have been using the floats and it works great but now I started using Kalk thru my ATO and I needed something more steady with less fluctuations. Configured the Optic as main and had problems with it. I am in version 1.4g and tried the new 1.6b but same issue with both versions.

Thanks in advance...

Hi William,
Optical sensor use the same algorithm like floating - you need adjust cycle time(have you tried 4-5 seconds?) Please remember that optical sensor react "faster" than floating (which need to activate internal "switch" in floating barrels) - so level difference (between its activated and again "full") is bigger.
Have you got mail from Tomasz?

Regards

 

[Przemek_PacSun]

It's 1.4g I believe on the firmware. I can't update the firmware because the software doesn't have an update firmware button anywhere. Not even in service tab like I've seen.

I'm on a mac. I set the mac right next to the doser when I connect.


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There is special app for update firmware on Mac or Android - please contact with service@pacific-sun.eu - they will send it to you by mail.

When you are finishing doser settings - pls remember about disconnecting from doser(using disconnect button).
You will see on LCD rolling info - which will confirm that doser left configuration mode(what you can see after connecting to doser).

 

[wcharon]

Hi William,
Optical sensor use the same algorithm like floating - you need adjust cycle time(have you tried 4-5 seconds?) Please remember that optical sensor react "faster" than floating (which need to activate internal "switch" in floating barrels) - so level difference (between its activated and again "full") is bigger.
Have you got mail from Tomasz?

Regards

Hi Przemek...

I haven't try to change the 4 - 5 seconds. I will give it a try...

Thanks and I will keep you updated....

 

[Przemek_PacSun]

So thats a reason - probably you left old settings which were working properly for floating sensor but not for optical.
The source of "over filling" is too long refill time. Hysteresis on floating sensor is much bigger than on optical. With optical it will work shorter but much often.
You will see that will solve your "issue" ;-)

 

[wcharon]

So thats a reason - probably you left old settings which were working properly for floating sensor but not for optical.
The source of "over filling" is too long refill time. Hysteresis on floating sensor is much bigger than on optical. With optical it will work shorter but much often.
You will see that will solve your "issue" ;-)

Thanks Przemek....

That's a good point.... Will let you know tomorrow....

 

[cali9dub]

It's 1.4g I believe on the firmware. I can't update the firmware because the software doesn't have an update firmware button anywhere. Not even in service tab like I've seen.

I'm on a mac. I set the mac right next to the doser when I connect.


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They have an update and recovery app for Mac if you contact service. I was pulling my hair out before I got it and now it updates fine. I do always set my MacBook right on top of the Kore unit when doing any updates or dosing changes. So far so good. It's been up and going for around 8 months now. I had major problems trying to update the firmware and unit locking up before getting the Mac app.

 

[itz frank]

Yea but you can imagine how much faith I have in the doser now that twice I've asked it to manually dose and it dumps unlimited amounts of X into my tank.

Here's my tank last night at 11pm.


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[cali9dub]

Don't know what to tell you about that. I've never had an issue with dosage. I set the amount then save each one individually, log out then log back in then hit the read button to make sure all the changes took place, then log back out. If it reads your settings correctly there should be no issue. But if you hit save too quickly one after another it might be causing your problem. I do each one individually. Besides from an earlier post it looks like the software now tells you when it was saved to the unit. It never did that before. I always had to do the double checking, which I will continue to do just because it is now part of my routine. Just try saving (slowly. WIt for the cursor to blink) then log out, back in and read each pump and you should be golden. Oh also before you log off the software update your time. I always do that "just in case" as well.

 

[itz frank]

Don't know what to tell you about that. I've never had an issue with dosage. I set the amount then save each one individually, log out then log back in then hit the read button to make sure all the changes took place, then log back out. If it reads your settings correctly there should be no issue. But if you hit save too quickly one after another it might be causing your problem. I do each one individually. Besides from an earlier post it looks like the software now tells you when it was saved to the unit. It never did that before. I always had to do the double checking, which I will continue to do just because it is now part of my routine. Just try saving (slowly. WIt for the cursor to blink) then log out, back in and read each pump and you should be golden. Oh also before you log off the software update your time. I always do that "just in case" as well.

Both nights I turned on manual dose for small amounts. No response from doser. 5 minutes go by. Nothing. Come back and tank is dosing unlimited. It's not the daily doses. It's the random manual ones.


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[19simon79]

Welcome to the wonderful world of the Kore 5th doser. Don't worry, you'll be told it's your BT. Or you programmed it wrong and that the doser can never be faulty.

I got tired of futzing with it so I pulled it and bought a CA reactor. No more sudden large doses of Alk or Ca. Watch your dosing containers and note how much it drops. Take notice if it looks lower than it should be. There is no logging so you don't know if it dosed more often than it is supposed to.


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Don't forget "it's Apples fault" :lolspin:

 

[Przemek_PacSun]

@itz_frank
The reason is simply - I explained it above.
When you are connecting to dozer on LCD screen you can see information about configuration mode active(it mean that dozer is waiting for incoming requests/send data).
If you want to do manual dose - you need to switch dozer to manual mode - using button like on picture in attachment.
Without that - dozer will not dose anything in manual dose mode.. Thats why you dozer not dosed anything manually(you can check dozer status looking on LCD if you are not sure)
If you need mode help - please contact with our service, they will be happy assist you in every your question..

Regards

 

[itz frank]

Yea. That was switched on along with manual dose/calibration. Manual liquid set to 30ml. Pump selected. Start dose.

I followed the steps. No reaction. Turned manual mode off. Hit disconnect. Waited for disconnect. 30 minutes later I walk in on the doser after it dumped 1/3 gallon of Alk AND calc even though calc was never selected.

I understand user error. But if you do the math of 45ml/min which is what the doser says it will dose based on average flow.
You can see how long it had been pumping after I walked in 30 minutes later.

Again, this is after waiting for 5minutes with no response from the doser. Disconnecting fully. And shutting off the computer.


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[Fcsteve777]

I went to a diy setup because i set up a PLC on my tank. Have the unit, awc pumps and drop dose as well as including a bt dongle if anyone is interested. Never had any issues with it

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[Przemek_PacSun]

@itz_frank
Please contact with our service - they will check(using remote desktop) your doser settings and computer configuration.
If that issue with not working manual mode would be a bug included in firmware/software it shouldn't work for anybody(I don't remember now, but that kind of issue - like not working manual mode - is reported first time by any Customer till now.
We need to investigate it.

Regards

Przemek

 

[MadAboutMarine]

I havent been able to get my ATO to work correctly on my doser.
I am able to manually turn the pump on and off, but it just doesnt seem to receive any readings from the float switch itself. It wont turn on when needed, and constantly alarms that it was unsuccessful at refilling, or it does not shut off, and empties my entire RODI container (around 80 litres) into the sump at once (no, the feed tube is not lower than the water level, so its not a syphon issue). Ive tried several times to adjust, change settings, scream, kick stand, firmware upgrades, etc with no luck. Could it be a faulty float?
When i bought the doser the float valve was preassembled so that the black cord was at the bottom, yet the pictures available show it should be at the top?
Can someone please assist me in getting this to work correctly as im going on vacation shortly and need this to be working before I go away.

 

[mrtint]

Mine doesn't really work the way it was designed but I got it to work well enough. Here is what I did to make it work somewhat.
-Connect to doser
-Under system tab set optical sensor to High water alarm (I don't even have optical plugged in because I don't want to drill my sump and I never got a bracket to mount it)
-under ATO/Temp config tab... check short beep after.....check upper sensor....check sound alarm..... check ATO

I currently have my refill time at 60sec because I have a 100gal sump and it takes 2-3 cycles to fill (yours will very)

NOTE. In this set up only the top float works and will turn ATO on if low. Alarm will sound if the water isn't high enough to turn float off after 4 attempts. If that happens.... just increase the time the ATO runs.

This may or may not work for you..... it happens to work for me!


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