PetCo is terrible - Photos

+1 here. GSP and Pulsing Xenia are each about $50 a piece for 2" frags of them at the local petco. While Aussie Duncan's are about $10 a head. I also recently picked up a beautiful 3" Maxima Clam from that same Petco for $40 plus tax. Clam in the pic is only 2 week removed from the petco holding tank, and still acclimating to my lights. Great color though.

There's some serious tomfoolery going on with whoever sets their prices. I don't buy trash softies personally, but can't help but notice the strange pricing. There are a lot of new hobbyists in my area that spend some serious coin at our petco though so that must be what drives it.

I only shop there for the occasional jar of NLS pellets or pack of frozen food. Otherwise I don't even go in. Really don't mean to sound snobby but they don't exactly stock the kind of corals I seek. I know some petcos do but not my local one. The clam was an isolated incident that a friend gave me the heads up on. Not much a choice for new hobbyists in my area though, who mostly have yet to discover online forums and retailers. Nearest true LFS is 2+ hours away from here.
 

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I wonder if they would match their store prices with foster and smith since it would be their company?

That would put PetSmart, Pet Supplies Plus, and a lot of LFS out of business giving them much much more of the Market Share.
 
I'm in NJ. There's 2 LFS in my area. One random hours, the other is there for sales.
But! The local Petco has 2 employees who are salt and reef fanatics and are always offering great advice, even if it means not making a sale at that moment. For that, or should I say for them, Petco is my store of choice. If they're not busy, either of these guys will happily spend an hour with you.
Was going to buy a clown goby today and one of them told me to hold off, the one they had was acting a bit 'muddled', might not be too healthy, and they should be getting another on Wednesday.
If this were their dynamic across the board, I can't see how Petco could fail.
Then, this afternoon I stopped into another Petco a few miles away while out and about. I asked the kid in the fish dept if they had any clown gobies. His response, 'A clown what?'
This takeover is all going to be dependent on which of their employees sits behind the new PC&F&S desk.
 
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i only have one lfs anywhere near me and it's an hour away. i have noticed, over the past few years, the decline in this store's quality because of the internet. they used to get in some unusual fish and their tanks were always in tip top shape. the last few times i've been there, it's just the usual clownfish, an angel or two and of course, the obligatory tank FULL of yellow tangs. the condition of their tanks has plummeted to a mess of cyano, gha, and oftentimes i see dead fish. it isn't the employees...the same people have worked there for years. i think it's the fact that online ordering (even of livestock) has increased so much, the smaller lfs's have suffered. i am one of the guilty ones. seeing the conditions of their tanks, i wouldn't buy anything there other than maybe a frag from one of the coral tanks but even those are being taken over by aptasia.
 
i only have one lfs anywhere near me and it's an hour away. i have noticed, over the past few years, the decline in this store's quality because of the internet. they used to get in some unusual fish and their tanks were always in tip top shape. the last few times i've been there, it's just the usual clownfish, an angel or two and of course, the obligatory tank FULL of yellow tangs. the condition of their tanks has plummeted to a mess of cyano, gha, and oftentimes i see dead fish. it isn't the employees...the same people have worked there for years. i think it's the fact that online ordering (even of livestock) has increased so much, the smaller lfs's have suffered. i am one of the guilty ones. seeing the conditions of their tanks, i wouldn't buy anything there other than maybe a frag from one of the coral tanks but even those are being taken over by aptasia.

Well, why do you buy online then?

You said you are one of the guilty ones and now your store has suffered because of it.
 
I stopped by my local Petco last night and it looked amazing, only 1 fish had ich and he was in the sick tank. All the fish looked great, the coral frag tank was looking good. They were running a 25% off Black Friday 2-day sale, so I grabbed a Blue Gudgeon for $10.

Again..........this store's aquatic section is staffed by 3 guys who all have degrees and are reefers themselves...........so it's always in very good condition.
 
Petco is a national chain store, and in order to stay in business they get employees for minimum wage and most are part time. Therefor most are there just to have a job and can careless about the animals they sell. There job is to upsell! usually that means selling you something you don't need or are even ready for. It is not the fault of the employee, it is the policy of Petco itself. As for dead fish, they write it off as a loss for tax purposes, and Petco is not alone in that policy. just about all chain stores practice that policy, it is what keeps them in business. I am not defending Petco, but just pointing out the fact, it is common among all chain stores, regardless of what kind of store it is.
 
Petco is a national chain store, and in order to stay in business they get employees for minimum wage and most are part time. Therefor most are there just to have a job and can careless about the animals they sell. There job is to upsell! usually that means selling you something you don't need or are even ready for. It is not the fault of the employee, it is the policy of Petco itself. As for dead fish, they write it off as a loss for tax purposes, and Petco is not alone in that policy. just about all chain stores practice that policy, it is what keeps them in business. I am not defending Petco, but just pointing out the fact, it is common among all chain stores, regardless of what kind of store it is.

I used to work at PetSmart and that was not the case.

If we felt an animal was not fit for the person that we had the right and were encouraged not to sell it to them.

Add on are good for a store but the employees were not "pushed" to sell them.

It was very casual and laid back in my opinion.

We were trained to ask many many questions so that the person got the right animal for them too.

So I would not generalize that all stores are like this.

I cannot speak for PetCo as I do not work there.

Also, everyone at my store had a general love for animals in general.

They would never want to see an animal mistreated and truly did care.

Was it a high paying job - no.

And everyone wants a paycheck.

But the employees there truly did care.
 
Well, why do you buy online then?

You said you are one of the guilty ones and now your store has suffered because of it.

that store isn't suffering because *I* don't go there. even when i did go, it's a long ole drive and i might have gone 2 or 3 times in a year.
 
People take a low pay check to work at a pet store, because everybody wants to work at a pet store. There are enough animal lovers that they do not have to hire just anyone. That being said human motivation is what it is- and some employees are going to be duds.
 
that store isn't suffering because *I* don't go there. even when i did go, it's a long ole drive and i might have gone 2 or 3 times in a year.

If everyone supported the LFS then they would not go down hill and would not go out of business.

I tell everyone to support the LFS and pitch in like I do.

Otherwise eventually they will not be around.
 
If everyone supported the LFS then they would not go down hill and would not go out of business.

i bought my 75g tank at the lfs last spring when i was getting ready to do an upgrade. also bought live rock and sand and a few other things. it just isn't feasible for me to drive the distance just to pick up things i can get at walmart (mostly qt stuff) without taking hours out of my day.

if it makes you feel any better, i don't support the pet supplies plus store that i can get to in 20 minutes. about the only thing i buy there is frozen foods like mysis, brine. they sell it for half the cost the lfs does. their tanks, however, are infected with ich. nothing wet goes from there to my house.
 
i bought my 75g tank at the lfs last spring when i was getting ready to do an upgrade. also bought live rock and sand and a few other things. it just isn't feasible for me to drive the distance just to pick up things i can get at walmart (mostly qt stuff) without taking hours out of my day.

if it makes you feel any better, i don't support the pet supplies plus store that i can get to in 20 minutes. about the only thing i buy there is frozen foods like mysis, brine. they sell it for half the cost the lfs does. their tanks, however, are infected with ich. nothing wet goes from there to my house.

That sucks.

My LFS sells Frozen food for half the price of all the Chain Stores.

I guess I am lucky.
 
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