Problem with Dashboard and new Foscam IP Camera

visuvius

New member
I think I bought the wrong camera :(

I recently bought a Foscam 8910W camera that I successfully hooked up and was able to see through my Apex dashboard. I really liked it but I wanted better video quality so I just purchased and received their new FI9820 720p camera. I've hooked it all up and can see the new camera outside my network but not in the Apex Dashboard and I think I know why after looking at the boxes.

The 8910's box says right on it "MJPEG" compression whereas the new FI9820 uses H.264 compression. Is this why I can't see the new camera in the Apex dashboard?

I guess I should have thought of this before hand, I figured the new camera would be similar to the previous gen.
 
I did the same thing :(. Of course I have never been able to get a response from Foscam to return the camera...their customer service is the total pits. I am stuck with it now. I did buy the 8910w and it works well...although I have yet to set up my Apex...that is my project for today. At least I know the camera will work with the dashboard once I get it up and running.
 
Yah the 8910 worked great, I just wanted better resolution. To be honest, the 9821 is better but not significantly enough to warrant the purchase. It's pretty good in normal light but seems to lose a lot of resolution with too much actinic. I have my camera right in front of the tank.

I think I will keep them both.

There is a snapshot function and I'm curious to see if using snapshot.cgi with the 9821 would work.
 
FOSCAM 8910W settings

FOSCAM 8910W settings

High,
I just updated my firmware yesterday and was having problems setting up my foscam camera 8910W. I use dyndns for remote viewing and I can view the 8910 outside of the dashboard. Can you provide any help?
 
High,
I just updated my firmware yesterday and was having problems setting up my foscam camera 8910W. I use dyndns for remote viewing and I can view the 8910 outside of the dashboard. Can you provide any help?

What sort of problem are you having?
 
I can view the 8910 outside of the dashboard.

If you're meaning that you can reach the camera's app where you can view, tilt, pan, etc. then what you are probably missing is that the Dashboard requires a different URL - one that accesses the camera's streaming video output and not the camera's internal app.

Have you looked at the Reeftronics web site and checked out the various camera/URL's? I'd start there.
 
I can view the 8910 outside of the dashboard.

If you're meaning that you can reach the camera's app where you can view, tilt, pan, etc. then what you are probably missing is that the Dashboard requires a different URL - one that accesses the camera's streaming video output and not the camera's internal app.

Have you looked at the Reeftronics web site and checked out the various camera/URL's? I'd start there.
 
Sorry, my problem is in the setup. Yes, I can access my foscam camera via my foscam app at home and externally. Same with my apple laptop. But I cant make it work via the dashboard. I will check the reeftronics website but any additional help would be appreciated!
 
Aquamaniac,
I just tried the reeftronics website and was able to use the foscam url. It works! And thanks for your help!
 
Aquamaniac,
I just tried the reeftronics website and was able to use the foscam url. It works! And thanks for your help!
 
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