Ok, just tried with it directly under with same results. Here are screen captures - 1st shows the summary page, 2nd I select the firmware and then it just goes back to the summary page. You'll also see at the bottom(maximized) no lamp indicator...
http://photobucket.com/rxfoote60g - pic of the tank is from a year or so ago.
Same here, no suggestions!
Try emailing Vertex directly, I had a few questions about 8 months or so ago and talked to Nicolas He was very helpful.
I'll PM you his email address.
Cheers,
Dave