Why would my blue wave ballast not fire the bulb completely

[stlouisguy]

I know its the ballast have moved differant lights into the socket. I have the duel 400's

Is this a common occurance? Anything I can salvage from it? I really dont want to spend the money on a new one

 

[Im Lon 2]

How old are the Ballast can you send them back?

 

[stlouisguy]

Dont know bought it from Griss

 

[chadfarmer]

ballast should have 3-5 year warrenty depending on when he bought it

 

[stlouisguy]

cool, thanks Chad. It has Feb 2006 on the bottom of it so I am thinking its pretty new

You know who I should contact?

 

[btjack2]

http://www.reefcentral.com/forums/showthread.php?s=&threadid=922127

if you want a backup

 

[chadfarmer]

sunlight supply

 

[Nanook]

I have had some problems with my brand new Sunlight Supply Ballasts as well. I bought two dual 400w HQI ballasts from Marine Solutions about a year or so ago...one of them wasn't working...the one side would not fire a bulb and the other kept tripping the breaker.


Also, both of my dual 175w pulse start ballasts were tripping breakers....I have MANY 20amp GFCI breakers at my disposal...I tried different bulbs, different pendants all to no avail.

I talked with Chris Guthrie at Sunlight Supply, he sent RMAs to my house and I sent in all three ballasts for repair. From what I am told, two of them had problems and the other one tested fine. FWIW, these were all brand new ballasts that had just been sitting in the basement on the Nanook Tank Plan. You can imagine that I was upset because I spent a LOT of money for SLS ballasts and expected years of trouble-free service.

So, I hope they are currently fixing my ballasts and that they will have NO problems whatsoever when I get them back. It still might be a while til I get water in the tanks, so I hope they back them up when the time comes as well.

The contact information for SLS is:

Chris Guthrie
Sunlight Supply
Aquarium Account Manager
888-265-9005
615-622-8200
615-622-8219 fax
chrisg@sunlightsupply.com


Good luck!

 

[stlouisguy]

Thanks Dave!

I guess I will need to buy one if this one needs to go in for repair, but at least now I know this isnt an islolated incident

Happy Thansgiving!

 

[Markk96]

Ask Griss when and where he bought them. He probably has an invoice.

 

[stlouisguy]

I sent him a PM. Other than the light I should have the tank finished this weekend. Well, not finished as its never finished, but old tank put in new tank finished

 

[Markk96]

LOL yeah I understand that. I have my 200 up but nothing is ever done on it.

 

[sirreal63]

I have a 250 watt DE complete light you can borrow if you need one.

 

[stlouisguy]

Thanks, but its putting out some light and I hav it back in the corner of the tank that isnt needing much light right now