Lord Magnus
New member
I just got one of these a month and a half ago. It worked just great at the beginning, but now I'm having issues with the settings and the ATI software.
First issue I experienced is the LED fans making noise. As if they're were hitting the metal vents at the top. Grabbed a little butter knife and pried all the little vents up a bit, and the noise stopped. However, I am unable to program the lights at the intensity I want.
The issue with the programming had happened before. I was trying to save the new config in the lamp, but it would keep the old one or it would only save it for one of the 3 LED stips.
I was able to fix it at that time, by doing the reset process pushing the following buttons in the order I'm wrigint them next: Top, left, bottom, right, top, right, bottom, left, center. Then selected the number of strips (3) and saved. After that, everything went back to normal.
Now, no matter if I go with the Default setting on the brick, or if I attempt to do the above described reset process, it keeps my old config, and it's shutting off one hr earlier than I'm trying to program it for. I have also unplugged the rick for a day and a half, saved the new config again, but keeps retaining the old one and will not accept anything new.
The T5 are the only thing that are accepting new programming, but the LED's ignore all and any attempts to change/save the new config. Any ideas? I'm about to get with the warranty tomorrow if I can't sort it out today. I'm a little disappointed with such an expensive light.
Any suggestions will be appreciated.
First issue I experienced is the LED fans making noise. As if they're were hitting the metal vents at the top. Grabbed a little butter knife and pried all the little vents up a bit, and the noise stopped. However, I am unable to program the lights at the intensity I want.
The issue with the programming had happened before. I was trying to save the new config in the lamp, but it would keep the old one or it would only save it for one of the 3 LED stips.
I was able to fix it at that time, by doing the reset process pushing the following buttons in the order I'm wrigint them next: Top, left, bottom, right, top, right, bottom, left, center. Then selected the number of strips (3) and saved. After that, everything went back to normal.
Now, no matter if I go with the Default setting on the brick, or if I attempt to do the above described reset process, it keeps my old config, and it's shutting off one hr earlier than I'm trying to program it for. I have also unplugged the rick for a day and a half, saved the new config again, but keeps retaining the old one and will not accept anything new.
The T5 are the only thing that are accepting new programming, but the LED's ignore all and any attempts to change/save the new config. Any ideas? I'm about to get with the warranty tomorrow if I can't sort it out today. I'm a little disappointed with such an expensive light.
Any suggestions will be appreciated.