Octopus's Garden can be expensive. BUT you gotta ask what the price is BEFORE you buy, AND if you ask if they can give you a better deal, they usually will. If something is way too expensive I just don't buy it & I have never paid $20 for a peppermint shrimp! I don't find these pricing policies too different than anywhere else, especially Tropical Paradise. There the quotes vary from person to person, and day to day, and are almost always more than I am willing to pay. Corals at OG & TP are way overpriced considering how much great stuff you can get in the Bay area by trading or buying from other reefers.
I stop by OG on a regular basis to check their inverts. They keep the invert tanks salinity at 1.023 so I can be pretty sure none of them have suffered from poor acclimation procedures. They get interesting stuff. I have bought fish there, because they have been treated for parasites and I don't have a quaratine tank like I should, but again, I don't buy the overpriced fish.
Also Erin usually gives me discounts without my asking just because I'm in there so often.
But I really don't like this "Let's Make A Deal" attitude. I want to see the price on the tank, and not have to be someone's preferred customer to get a great price. A few years down the road, when my tank is full of grown-up corals, I'm not going to be anyone's preferred customer, because I won't have room for for more corals or fish! I'd rather trade or sell cheap to fellow reefers and spread the wealth!
Ok...sorry for the rant...I'm stepping of the soapbox now...