<a href=showthread.php?s=&postid=13919333#post13919333 target=_blank>Originally posted</a> by benzreef
What everyone should realize is that every store has a GM who is responsible for hiring competent staff who have a passion for animals. Some managers just fill a position and we see the end result of that. Other stores that hire passionate workers see outstanding results. You hear a lot of people complain about Petco's 'evil' policies. In reality, their policies (knowing them inside and out) are quite clear about conservation and proper husbandry practices. They give each store a budget to purchase the proper supplies they require based on what the appropriate personnel sees fit for maintaining optimal conditions for every animal. Now, it is completely up to the GM to decide which individual is competent enough for the task. Stores that have a GM without an animal background or have a passion for the animals that are in their care see the terrible results of their ignorance. On the other hand, stores with GMs that are very pet-oriented can utilize their staff to provide the best pet care and service. I am a proud employee of Petco for the last 6 or so years. It is my job to keep our entire FW and SW departments looking and feeling their best. The company gives each store the ability to order supplies for anything and everything we would need at our disposal to properly care for all of the aquatic life, and the same holds true for all of our other animals. To be completely honest, when I started working for Petco, I had no SW knowledge. Everything i learned was through the customers, fellow employees, and ultimately this website. It depends on the individuals tending to the systems. So I guess what I'm trying to get at is this: Give them a chance. If you walk in and you don't like what you see, walking out won't make a difference. You need to speak directly with the GM for them to understand that what they are doing is hurting the animals chances for a long and happy life. If that doesn't work, ask to speak to THEIR boss. You'd be surprised.