I completely understand how it can be frustrating to spend good coin for a product but when you install it, it doesn't perform how you expected. That can really tarnish how you feel about the product, though, the vectra L1 is a great pump so I don't think you have much to worry about. If you do run into an issue you can rest assured Ecotech will take care of you. They want you to be a customer for life.
The early L1 pumps had a part that on the rare occasion would fail, they have since updated the pump. I would be surprised if you have this version if you're just posting about it now. I'm running one of the early L1 and it's been flawless. I too was concerned about it but was told by CS that it really was not a common issue and I have yet to experience an issue with mine. I have complete faith in it. The flow is great, I have mine running at about 70% max. I'm not sure what my actual gph is but it is moving more than I need. I was skeptical of the dc pumps until my L1. They do generally have lower head pressure capabilities than older style pumps but that's one way they get their efficiency and low heat input. I have mine plumbed with 1.5" pvc. 1" is small for this size pump so that will surely reduce efficiency though with your requirements it shouldn't be an issue. Also, those flow sensors definitely restrict flow, I've been using them well before apex rebadged them, you really should be using the 2" sensor.
I think you should give what Tim said a try and not worry about any negative posts or warranty issues regarding an older version. It's not often the president of a company trolls forums looking for customers who may have fallen through the cracks. They're a large company so it's expected that once in a while something gets missed and they have a history of taking care of those who do have extraordinary experiences.
L1 is an awesome pump and ecotech has great support. I think you'll be happy once you reset the pump.
Well while I agree with you general sentiment, I disagree with some of your conclusions.
1- the melting issue is not just negative reviews, this is something that is proven and admitted by ecotech, hence the "unofficial extended warranty".
2- I do not have data yet that what am dealing with is calibration, so while I am hopeful I will hold off popping up the champagne ha ha
3- there is clear data out there that vectra do not handle head pressure well. Srsly. Red dragon handle head pressure way better and that's sad for me cause I am a supporter of ecotech simce their early lights and vortechs
Mu concern here is how they handled the melting issue. The right thing should have been recall and replace honestly.
I completely agree with you ecotech have had incredible customer support and this is from experince. Just the fact that they jumped on this thread and helped me showed that.
BUT, just imagin if I did not post the thread...I would have thrown away my pump..the rep who dealt with me sent me on goose chase. First asked me to send vids and pictures, only to immediately send me a reply after he received my pictures that the issue is my plumbing fault which was clearly wrong and I called him on it immediately.
My point is, i hope that this is not an indication thay their customer support is trending down..not everyone would go post online and wait for Tim to reply..
I say that out of love not out of grudge..I really do.
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