fltekdiver
New member
Jeremy is sending me new replacement parts out today, great customer satisfaction
Sent from my Samsung Galaxy S3 using Tap Talk
Sent from my Samsung Galaxy S3 using Tap Talk
Still haven't heard back from Jeremy... Pretty annoyed at this point as I've been more than patient and still do not have a properly function skimmer (that cost me $550).
Just emailed Jeremy requesting a new unit be sent to me. Honestly feel that even they manage to figure something out with my skimmer, and the problem in general, I'll always have an inferior product. Not to mention I've been dealing with this for a rather long period of time and am simply done!
It would be beneficial to start your own thread if you are trying to speak about anything other than the topic of this thread.
His response to my request for a completely new unit was that he sent out new parts for me to try again. Says Reef Octopus figured out the problem and it has to do with how air is drawn in.
No idea what new parts he sent, but still don't understand how they will fix the issue. Also don't understand why only a few DC1's are having this problem and why only those with the problem need altered parts... He still says it has nothing to do with the skimmer body or controller, but everything else has been replaced for me once already and the problem remains.
Elevation isn't the cause as I'm at 69' above sea level. I also tried various outlets in my home as well as running the skimmer in newly mixed saltwater in an isolated container. Haven't been able to find a common cause between all of us with the issue.
Has CoralVue acknowledged the existence of this problem yet? From my communication with them, they give me the feeling that they think the chugging is a fluke.
It would be nice if Jeremy could say something in this thread. I'm sure he has seen it.
The new parts, whatever they may be, are due to arrive today. I'll install them as soon as possible this evening, hopefully that resolves the problem!
The new parts, whatever they may be, are due to arrive today. I'll install them as soon as possible this evening, hopefully that resolves the problem!