degibson-
Yea, I'm not saying that they are actually following through on it, just that they said it.
I mean, going into this, I did not have the expectation that customer service was going to be great, and that I was having high hopes for something that was waaaaay under market price.
i just want it to work as it should - be better than having 4-5 MJ1200/Koralia 4s in my tank and at the price it's selling for, be able to have to cycle through less than 1 per year.
I bought one already and it should be coming...soon.
It's been in Cali since the 27th according to USPS.
And I'm hoping to get back ups in addition.
Either way, the main one and the backups will all cost less than an mp10 and get at least 3 years
IF IT WORKS ON ARRIVAL.
Now that more people are buying them, of course now we have more data.
So, it's now that we are hearing about crushed pumps/boxes (though I doubt that's mainly fishstreet/jebao's fault as...2 wks of international shipping can't be fun for any package.
I mean...i get something from a state 5 hrs away and it's some times crushed/ripped up, etc.