Live Aquaria box charge...hmmmmm

Recently ordered a few fish from LA. Box charge is absurd, what happened to free shipping? 2 fish showed up dead, and all others have died since. Not sure why or what's going on but I don't like it for sure. :lol:


Corey

I had a coral come in no color.. now it's dying. So I'll have paid the box charge like you did for nothing. Next order came in a few days later (i ordred before the first one got here) came in really nice, probably about the best as far as health I have gotten from them in a long time. I also have recently (2 months ago) received a super nice ritteri -- not sick at all (knock on wood). So at least my experiences have been worth the cost -- assuming they credit me for the dying acro.
 
Save yourself headache and trouble. Order fish from here.

Www.tsmcorals.com

All quarantined and healthy. You will not have any issues.


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They are insanely expensive with many fish. One single Ventralis Anthias for nearly $300 is outright robbery. DD sells trios for $600 and locally I can get them for $75 each. The same goes for most other fish they have listed.
 
They are insanely expensive with many fish. One single Ventralis Anthias for nearly $300 is outright robbery. DD sells trios for $600 and locally I can get them for $75 each. The same goes for most other fish they have listed.



Prove it. I have found their prices fair. I will also consider the health of the fish you get from them worth the cost. I haven't lost one fish I purchased from them. Make sure your comparing identical fish.


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Prove it. ... Make sure your comparing identical fish.

I think I did precisely that in my post above. BTW, according to one of the LFS here those Ventralis are just $65 wholesale.
With other fish that are "easier" to acclimate they may have less markup but they are still significantly more expensive compared to what local stores here charge for those.

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I think I did precisely that in my post above. BTW, according to one of the LFS here those Ventralis are just $65 wholesale.
With other fish that are "easier" to acclimate they may have less markup but they are still significantly more expensive compared to what local stores here charge for those.

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Just saying something doesn't prove it. I want to see fully quarantined fish at the price you said. Post a link. All the fish from
TSM are quarantined for 6 weeks and are all eating. Don't care what you say your not going to find anyone that takes the time and treats like TSM.


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To each their own. I for one have way too much time and money invested into this hobby to ever trust anyone but myself to QT. There are other places that QT fish but they are typically rare and ultra rare fish so you will pay a high price regardless
 
I check TSM now everyday but it seems their stock is limited. I don't call my setup QT as much as I call it isolation. If the new animal dies in a few weeks, its tough. But not as bad as infecting my existing fish in my display tank. I have had that happen and it sux.
 
I check TSM now everyday but it seems their stock is limited. I don't call my setup QT as much as I call it isolation. If the new animal dies in a few weeks, its tough. But not as bad as infecting my existing fish in my display tank. I have had that happen and it sux.



There stock is by far limited. The updating of the website is the issue.


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FWIW and to add to those with a credit. Im pretty sure that credit or loyalty credit , etc expires pretty quickly now. That was a change a few months ago. I didnt know about the box charge or no more real guarantee on expert only. I'm lucky with my ritteri! . I got it not knowing about that expert only lack of guarantee. LUCKILY it wasnt sick when I got it. Or sick soon after with something it had in shipment of from them etccccccc. I would have thought twice if I kneow there was no guarantee. It's good actually I did not see that, as I just pretty much got lucky with mine.
Same with my OSFF. I got those though before the changes. I probably wouldnt have noticed that until I saw this post. So whoever said dont complain. I'm glad you did! :)
If you're in the state of Florida there is a law that the credits can't expire. Check with your state to see if they also have one.
https://www.lakelandlaw.com/refunds-and-store-credits/
 
In the past if the fish started out at $149 you received free shipping.
Also my LFS can now get Bluespot Jawfish for $100
 
I just used up my credit with LA! Woo!

I called and spoke to a human, and she happily applied my credits to my order of supplies. I will NOT be buying live fish from them again!
 
Psychologically it just makes More sense to bundle the packaging supplies in with your livestock.


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Just stop buying from them. When their sales go down and they are holding onto their fish longer, maybe they will get the point. As long as people want to pay ridiculous prices they will continue to nickel and dime you.
 
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