Vectra support....I'm ticked
- Thread starter dodgerblew
- Start date
pandimus
Active member
I was well out of warranty when one of my wetsides started making noise. I pulled it apart and noticed one the ceramic washers was cracked. I called ecotech, to see if i could order some. The guy mentioned that they do not sell those, but rather prefer just replacing the whole wetside. He mentioned that although I was out of warranty, they will replace it for free. He sent me out one withing a day or two.. worked out really well. Although I feel sometimes they charge way too much, their service is generally top notch.
dodgerblew
Team RC
Morning Greg. I didn't see DCQ on Amazon. I purchased DCP which is newer version of the DCT which I had before. It's only going to get a day or two of use so I wasn't looking to spend, just get by.
dodgerblew
Team RC
I agree with your assessment
wishntoboutside
professional snow flake
Rik,
you got really lucky on this that they are helping you with this. I am glad they stepped up.
Also very happy that you were able to save the tank from crashing. What I am surprised about thou is that you are really active on the forum and i assumed you knew about these pumps and the problems that many have had with these. You kept it on your tank regardless. I would have taken it off line prior to it breaking on you. As when many of these type of issues it is always a matter of when it happens and not how it happens. Glad to hear that you have ordered a back up as well.
you got really lucky on this that they are helping you with this. I am glad they stepped up.
Also very happy that you were able to save the tank from crashing. What I am surprised about thou is that you are really active on the forum and i assumed you knew about these pumps and the problems that many have had with these. You kept it on your tank regardless. I would have taken it off line prior to it breaking on you. As when many of these type of issues it is always a matter of when it happens and not how it happens. Glad to hear that you have ordered a back up as well.
BeanMachine
Active member
Such a misleading title haha glad you got it figured out Rik.
dodgerblew
Team RC
Richard, I am active on the forums, obviously, but truthfully I haven't heard anything about Vectra quality.
dodgerblew
Team RC
You know Cody, you're right. I don't know why it came out that way. Either I got caught in autocorrect and didn't notice or I meant something else and I wrote it wrong. I meant I wanted people like you to chime in and help me troubleshoot the issue or see if anyone had the same experience :uzi:
dodgerblew
Team RC
Richard, is the problem my pump experienced a common one with Vectra?
wishntoboutside
professional snow flake
Rik,
There has been a lot of problems with these pumps i don't know if yours copies the problem but from what i can recall. they are not recommended external as they run super hot and internal helps keeping them cool. Some of these models were even pulled off the shelves from a while and not offered. I am not trying to throw the company under the bus as they are a great company. i would do some searching on the forums and read some of the known issues that others have encountered.
There has been a lot of problems with these pumps i don't know if yours copies the problem but from what i can recall. they are not recommended external as they run super hot and internal helps keeping them cool. Some of these models were even pulled off the shelves from a while and not offered. I am not trying to throw the company under the bus as they are a great company. i would do some searching on the forums and read some of the known issues that others have encountered.
dodgerblew
Team RC
I run my pump internally
BeanMachine
Active member
All good man just giving you fish poo.
dodgerblew
Team RC
You getting ready to start your tank?
BeanMachine
Active member
Waiting on one more order. Then a freshwater test. Close. Nervous haha
dodgerblew
Team RC
Happy for you. You've done an incredible job so far!
BeanMachine
Active member
Thanks Rik. Honestly Ive had more fun tinkering and building an empty tank then if it was full. With my lifes new adventures Id have been stressing it too much trying to rush it.
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