Waveline Issue DC 4000

[Tank2379]

Anyone have problems with rusting? I've had this pump running for 2 months and I'm a little upset that I see all this rust.. I bought this from PA but haven't gotten I contact with you yet just thought post this here so people are aware of the issue with these Pumps

Bottom

Back

Nuts rusted

Metal bushing on the inside housing

Let me know what you guys think..

Thanks

 

[bradleybradley]

I just put mine into service today. I'll keep my eyes open for any rust...

 

[evsalty]

That does not look good. This happened in 2 months? Have the older versions or others of these gen 2's had reported issues with rusting fasteners? I ask because if not then perhaps this was a bad batch used for a production run of pumps. I am hoping that this is a bad run since I am considering switching over to these pumps.



edit:Just did a search and see that you are not the only one to report this.

 

[Tank2379]

It's been 2 months still need to contact PA and the manufacturer about this...

 

[Jeremy B.]

The metal busing on the housing is titanium, however the screws were stainless, this is where the problems were coming from. RLSS is correcting this now and is shipping out replacement screw sets and covers for those who need them. I'll get an update on it tomorrow and post back here.

 

[Tank2379]

The metal busing on the housing is titanium, however the screws were stainless, this is where the problems were coming from. RLSS is correcting this now and is shipping out replacement screw sets and covers for those who need them. I'll get an update on it tomorrow and post back here.

Thanks Jeremy

 

[Jeremy B.]

We have them on the way, shoot me an email over to jeremy@premiumaquatics.com with your information.

 

[Tank2379]

We have them on the way, shoot me an email over to jeremy@premiumaquatics.com with your information.

Thanks Jeremy I did shoot you an Email earlier this morning... Let me know if you got it...

 

[Jeremy B.]

I didn't see an email come through, I'm sorry. Can you try to send it again please?

 

[Tank2379]

I didn't see an email come through, I'm sorry. Can you try to send it again please?

Sent it again from my work email..

Thanks
Frankie

 

[Jeremy B.]

Got it, thanks! I"ll get you taken care of.

 

[Tank2379]

Got it, thanks! I"ll get you taken care of.

Hi, Jeremy

When will I see these new screws?

Thanks
Frankie

 

[Jeremy B.]

The warehouse is shipping out the replacement today. It will be a front housing that you're getting. The housings are stainless, and the screws are titanium, so the screws should be just fine, and the new housing will fix the issue for you.

 

[Tank2379]

The warehouse is shipping out the replacement today. It will be a front housing that you're getting. The housings are stainless, and the screws are titanium, so the screws should be just fine, and the new housing will fix the issue for you.

Received the housing today... You guys rock. Thanks a ton

 

[macaddict89]

The metal busing on the housing is titanium, however the screws were stainless, this is where the problems were coming from. RLSS is correcting this now and is shipping out replacement screw sets and covers for those who need them. I'll get an update on it tomorrow and post back here.

If I ordered one of these right after Christmas will it need a replacement housing or will it be from a new batch?

 

[Jeremy B.]

The new ones will now have the updated housing in them already.

 

[Bandomo]

Jeremy, PM sent...

 

[Jeremy B.]

Sent one back!