FNG...haha, excellent.
I'm the wrong guy to ask for an unbiased opinion on ABC Reefs. Tim has been a buddy of mine since before it existed. I was there the night they scoped out the location for the store. I helped move them in and set up tanks.
I have been buying and trading corals with Jeremy for a long time too. Way before he joined the ABC team.
Bob has been "a God send", according to a very tough to please guy I know who has ABC service his system.
My stand is built by joeswoodworks, a member here. Also a reef keeper. This current stand is the nicest I've seen anywhere. Bar none. Top quality furniture grade construction. Great guy to deal with. I believe he is working with ABC regarding custom jobs.
All that said, I pay retail, not on the staff from them. I'm just a big believer in what they are all about.
For a long time, guys like me had to drive to Rochester for trustworthy, quality goods and livestock. Having ABC at the nexus of Syracuse reef keeping is a big upgrade to the hobby in the past 5 years. Easy to take for granted.
Not sure if that helps, feel free to ask any questions you like.