Reef Octopus "POV" PRO-SSS-DC1 thoughts?
- Thread starter 11f150
- Start date
CLeadfootS
Coral Addict
Thats for the dc2. I wanted the dc1.
Crimson
Member
Silly. If it isn't broke why fix it? If you insist I will sell you my skimmer for $450 shipped. If not for the chugging it would be perfect skimmer. The DC1 is starting to show some magic but the chugging is equal to a butterface.
I think the problem is with its size. The DC2 does not seem to have the same problems as the DC1. This is due to DC2 being larger yet sharing the same pump.
With out the skimmer running on my tank is so quiet. Including my return pump (DC6000), dual mp10's while both can add a small motor whine its nothing compared to this coal locomotive.
CLeadfootS
Coral Addict
Like I said, I must be nuts. I know the dc2 and dc3 have the same pump and that is why I'm interested in just the dc1 reviews. So far, so bad. I was really hoping for great reviews on this skimmer because I'm a reef octo fan. Never owned one but always wanted to. It just seems like the bad out weighs the good on this one.
Crimson
Member
CLeadfootS
Coral Addict
See, this is what I will be replacing. I'm nuts.
Crimson
Member
Are you trolling lol
I hope I can work something out with Aquarium Specialty or Coralvue (as in refund or a permit fix). I will also reduce my public negative comments about this skimmer and let them have the chance to make it right.
marc nichols
Premium Member
Leadfoot,
While this skimmer exudes promise, and some here think you should spend your money on it because they haven't had a problem, the fact remains that there is an issue and RO has no solution. More importantly, they haven't been expedient in doing anything other than irritate those involved with protracted excuses. A proper response, would be to painlessly send a new one and have the old then returned with credit card as security. We don't know how many problems are out there and the percentage of same. You probably wouldn't invest in a car with this sort of situation going on.
CLeadfootS
Coral Addict
Thank you Marc, thats exactly what I needed to hear.
This is all I wanted
Don't understand why it wasn't possible given they are going to get me a refund on the one I'm sending back anyway. With my credit card as security there really isn't any risk on their end...
wildman926
Active member
Something has changed at Coralvue/RO. Their customer service used to be second to none.
Crimson
Member
Lets not jump the gun. They are at least trying to settle the matter with seiryoku. Let's see how they finish handling with seiryoku case and then mine.
-Paul
Crimson
Member
Did they say how they were going to handle the refund? Because I want to return it as well.
wildman926
Active member
If you had experience with them in the past, you would not be asking "Lets not jump the gun". In the past, issues were resolved in a few days for small parts, a week or two with major issues. Customer service was their saving grace.
Crimson
Member
You said "use to be" that is why I said lets not jump the gun. You implied something has changed at coralvue/RO and I already said that they will have the chance to work on the issue. But as another member stated they have been working with coralvue for three months without a fix.
wildman926
Active member
I did not imply, I stated that something has changed with their customer service. I say this due to my experience. I had screws, impellers, pumps, bodies, etc. on SRO's all changed out immediately on 2 different skimmers, all at different times. None of this wait try this, do that, I will get back to you bs. I still have emails to back it up.
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