New AquaController 3/3 Pro Firmware

I'm not sure if this is an issue related to the new firmware (latest version on this thread), but for some reason I lost the ability earlier today to access ACIII remotely, either by going straight to it through wireless router and putting in 192.168.1.50 in the browser address bar or trying to get to it via my DynDNS-based address.

The Belkin 10-outlet surge suppressor I plug a lot of my stuff into crapped out on me (yet again!) some time last evening and the main circulation pump ran off the TrippLite automatic inverter until it bled the 12 volt battery dry. (The ACIII is powered off of another circuit, so it stayed on.) After that, the tank sat still and the water temp dropped significantly, until I discovered the problem this a.m. and got things going again. The ACIII had been sending out temperature-tripped alarm emails for quite a while, but they stopped getting sent some time this a.m. but while the water was still at a temperature where they should still have been getting sent. I did not notice that immediately, but only after checking emails later on and seeing that the alarm emails had stopped some time prior.

Furthermore, while changing stuff around on my system, I tried to access the ACIII remotely to control the various devices, since that's easier than doing so through the ACIII unit directly. As noted above, however, I was completely unable to do so. I was able to control things using manual control by direct access to the ACIII, just not remotely. I use a Netgear ethernet extender to put the ACIII into communication with my wireless router. All led's on each wall module of the ethernet extender were lit, indicating there was communication between the components plugged into the modules, and the green and the amber led on either side of the ethernet jack on the ACIII were both lit (green pulsing, amber solid), which I believe confirms communication, but I simply could not get access to the unit remotely (even after unplugging power to the ACIII and plugging it back in).

Finally, I unplugged the ethernet extender modules from the wall, unplugged the ACIII, reset my cable modem and router (cycled power to each), then plugged all back in and turned back on, and now I have access again. As noted above, I’m not sure if this is related to the firmware, but thought I’d post this experience in case others have experienced similar issues.
 
hmmmmm, from other thread I just saw, it appears that others have had same/similar problem. Well, back down to 3.3 for me! :) (Hey, no offense intended; I realize, after all, this is beta testing!)
 
<a href=showthread.php?s=&postid=15027399#post15027399 target=_blank>Originally posted</a> by 96vette
I finally decided to try thr update.. AC is currently running on v3.30 and I'm usinf windows XP

I get the follwoing error using the latest uploader - option A:

AquaController Update Firmware starting...
Error at socket(): 10060

any ideas?

Figured I would share some insight on this one. I was getting this same error and it was driving me crazy. I had no firewalls or virus scanning running and I just could not get past this 10060 error until it dawned on me that I was running the update from the same machine I run aquanotes on; I stopped the aquanotes service and the update applied perfectly. So if you don't have aquanotes then you have something else locking port 10060 locally.

Hope this helps.
 
Curt,

A few days ago I found out that the controller had frozen and my tank had gone up to 83 degrees. On 5/29 at 2:40 p.m. went ahead and power cycled the controller and it was back to normal.

This morning I found out that the controller had frozen up again and the controller had time stamped on 5/31 at 6:08 p.m. time.

I had purposely left the controller alone to see if it would freeze by itself. I know for a fact I was not making changes on the 31st. The only thing that goes on with my controller is my website queries the controller every minute for the xml file. Could that be it?
 
I have frozen twice, once while entering feed mode a through the web server and once while allowing a computer to sit on the status page for over a day.
 
I e-mailed my issue to Curt and he told me to turn off Aqua Surf if it was turned on. For mine the server was turned on, so I turned it off and haven't had a freeze since. (Knock on wood) :)
 
<a href=showthread.php?s=&postid=15112388#post15112388 target=_blank>Originally posted</a> by DwightKeenan
Curt and he told me to turn off Aqua Surf
Do you mean AquaServ, that new thing in the controller menu?
 
Where i can find the "AquaServ" . i cannot find it in the "AquaController Ethernet Setup" or in the "AquaController Email Setup" . I am looking in the aquacontrol web--> net setup.
 
<a href=showthread.php?s=&postid=15112316#post15112316 target=_blank>Originally posted</a> by Carlos
Curt,

This morning I found out that the controller had frozen up again and the controller had time stamped on 5/31 at 6:08 p.m. time.

Well, could not go even the whole day without freezing. I cannot access the controller from work again.

As soon as I get home I will disable the AquaServ and see if that fixes the problem. Again, no changes, just website parsing the status.xml file every minute.

Carlos
 
I found my controller frozen this morning. Luckily I checked the tank before I left for work. I am running the newest beta as well.
I have turned off AquaServ as it was enabled. I think the firmware read me file should be updated with this info before tragedy strikes somebody.
BTW what is AquaServ? iPhone push notification?
 
BTW what is AquaServ? iPhone push notification?

It is not related to iPhone. As I understand it from talking to Curt is that it is in support of a future web something-or-other from neptune.

BTW; what version of the beta are you running; there are a few floating around and I've noticed some people missed the latest update which is 3.40S_5A09.

Also; it is BEST to report beta issues directly to Neptune. This is primarily a user supported forum and while Curt often swings by there is information Neptune may want to know about your setup better handled via a phone call...
 
I am running 5A09.

While it is good to report it to Neptune this is the only way to allow other beta testers to know the issues. As far as I know there is no e-mail list. Most of the people that are in this "beta" are here because it is required for the iPhone app. If I hadn't read the above posts about turning off AquaServ which I have seen no documentation on, and I never enabled I wouldn't be able to sleep tonight.
 
<a href=showthread.php?s=&postid=15124015#post15124015 target=_blank>Originally posted</a> by gbreynol
I am running 5A09.

While it is good to report it to Neptune this is the only way to allow other beta testers to know the issues. As far as I know there is no e-mail list. Most of the people that are in this "beta" are here because it is required for the iPhone app. If I hadn't read the above posts about turning off AquaServ which I have seen no documentation on, and I never enabled I wouldn't be able to sleep tonight.

not me ... we use blackberry's here ...
 
Can someone email me the 5A09_3.4.zip files for the 3 and 3Pro. The links are not working. Thanks
 
<a href=showthread.php?s=&postid=15127557#post15127557 target=_blank>Originally posted</a> by laverda
Can someone email me the 5A09_3.4.zip files for the 3 and 3Pro. The links are not working. Thanks

With the problems some people have been having with that version, and especially if the prior links are no longer working, I'd guess that a new revision will be out soon.

I'd suggest hanging tight for a day or two.

If you REALLY want a copy of it for the ACIII for some reason drop me a PM with your email address and some type of confirmation that you know what you are getting into. It is BETA software and is KNOWN to have some problems.

Paul
 
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